Dans ce nouveau rapport - récemment commandé à Pulse Research - vous découvrirez les coûts réels que les entreprises consacrent aujourd'hui à la gestion de cette technologie vitale.
"Unified Communicaons and Collaboraon is a costly and labor-intensive process. Decision-makers are in agreement on this, as all reported to be evaluang the efficiency of their process. In parcular, compleng MACDs (moves, adds, changes, deletes) - a core responsibility of UCC teams - is a tedious process that has a negave financial impact. Despite external threats like fraud, decision-makers agree that in order to pace with growing user flux, automang MACDs is crical. Most find errors in the database, making automang this process an easy choice.
Pulse and Kurmi Soware surveyed 100 UCC praconers and UCC team managers to understand the true business cost of using outdated, manual or home-grown processes to handle the dramac increase in usage and associated IT tasks related to UCC management."
