Un livre qui est une des premières références techniques en matière de la méthode Lean, rédigé par James P. Womack et Daniel T. Jones dans les années 90.
"Forecasts are always wrong. That is why lean thinkers strive to reduce order-to-delivery time. During the 2002 meltdown, this 1996 book went back on the Business Week bestseller list. We have added what we have learned since 1996 in this edition. Lean Thinking is more relevant today. Lean ideas are the single most powerful tool available for creating value and eliminating waste in any organization.
Part I: Lean Principles
Taiichi Ohno (1912 – 1990), a Toyota executive, identified seven types of waste found in any process:
We have added an eighth waste: goods and services that do not meet the customer’s needs. Other authors have added: underutilization of people."